Are your customers really happy, or can you do better?

Xperion

Most businesses understand that customer satisfaction is crucial to their success. Happy customers are more likely to remain loyal, refer others, and leave positive reviews. This trend has only been amplified by social media and online review sites, where negative feedback can spread quickly and damage a company’s reputation. In an increasingly competitive marketplace, having an effective customer service system is no longer enough: you need to be able to…  Read more

Business Update – 15 May 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. ATO flags 3 key focus areas for this tax time As ‘tax time’ approaches, the Australian Taxation Office (ATO) has announced it will be taking a close look at 3 common errors being made by taxpayers: Incorrectly claiming work-related expenses; inflating claims for rental properties; failing to include all…  Read more

Business Update – 22 May 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. 2024 Federal Budget – NAB Economic Commentary The NAB Economics team has responded to the 2024 Federal Budget, providing commentary on what it means for health, small and medium business, education and individuals. Victoria passes legislation to phase out stamp duty on commercial and industrial properties Victoria’s transition from…  Read more

Business Update – 08 May 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. New report reveals concerning reality about superannuation accounts Two-thirds of Australians don’t feel that their superannuation is in a good position for their age, new research has revealed. Data from the Australian Retirement Trust (ART) found that only 37 per cent of Australians know how to manage their super investment…  Read more

Business Update – 01 May 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia’s economy ‘turned out stronger’ than expected AMP Chief Economist Shane Oliver says Australia’s economy has “turned out stronger” than expected. Annual inflation dipped to 3.6 per cent in the year to March.  It is down from 4.1 per cent in the 12 months to December. Economists say the result…  Read more

Navigating cash flow challenges

In the world of small businesses, positive cash flow is king. It’s the driving force that keeps your business engine running smoothly, covering all your liabilities. But what happens when outflow exceeds inflow? Cash flow problems ensue, threatening the survival and growth of your business. These cash flow problems can originate from a variety of sources including macroeconomic issues like recessions, natural disasters, and wars, as well as microeconomic issues…  Read more

Business Update – 24 April 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Unemployment better than expected, dampening hopes of early rates cut Australia’s unemployment rate has risen slightly to 3.8 per cent after 6600 jobs were lost in March, a stronger-than-expected result that will likely end any chance of a mid-year interest rate cut. Macquarie Bank slapped with $10m fine after failing to…  Read more

Cracking down on retail theft – tactics for shoplifting deterrence

Xperion

As a small business owner, one of your biggest concerns may be the threat of retail theft. It’s understandable that the thought of someone stealing from you could be both frustrating and disheartening, especially when you’ve poured so much effort into building your business.  Shoplifting can have a significant impact on your bottom line, making it essential to take steps to deter potential thieves and protect your merchandise. In this…  Read more

Business Update – 17 April 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia’s economy: A mixed bag with signs of slowdown Amidst a backdrop of economic intricacies and evolving market dynamics, Australia’s fiscal landscape is both nuanced and volatile. As the Reserve Bank of Australia (RBA) maintains a cautious stance, retaining the cash rate in its recent deliberations, the nation’s economic…  Read more

Business Update – 10 April 2024

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Startling images reveal the truth about who owns most major brands found in the big two supermarkets A compelling illustration by a graphic design enthusiast has revealed the sheer concentration of ownership of popular brands found in Australian supermarkets. Strolling through the aisles of a Woolworths or Coles, shoppers…  Read more

Business Update – 20 March 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Cost of living relief coming, just not a big budget cash splash Australians can expect some fresh cost of living relief in May when the federal budget is unveiled, but Treasurer Jim Chalmers has ruled out a big cash splash. Business conditions improve in February February saw an uptick in business conditions as the…  Read more

The Power of Core Values in Business

Xperion

As a business owner, you’re the architect of your business’s vision and culture. But in the hustle to develop products, chase sales, and keep the lights on, some of the foundation often gets lost in the mix. Core values—those guiding principles that shape your company’s identity—are more than just words on a wall or a statement in a handbook. These aren’t just buzzwords to sprinkle throughout your website – your…  Read more

Business Update – 21 February 2024

Xperion

Getting caught up on a week that got away? Here’s your Weekly Digest of some stories relevant to business and the economy. Big reason interest rates will be cut – and soon Rate cuts aren’t forecast until December 2024 but this prediction doesn’t tell the full story of what’s happening in Australia. Australia’s economy likely to slow until stage-three tax cuts, lower interest rates and easing inflation kick in, CBA…  Read more

Business Update – 7 February 2023

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australian house prices poised for record surge in 2024, predicts Commonwealth Bank economist Australian homeowners may be in for a windfall this year as the country’s largest bank, the Commonwealth Bank of Australia (CBA), anticipates a significant surge in house prices. Belinda Moore, a senior economist at CBA, made the…  Read more

Business Update – 20 December 2023

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. House price growth ‘way better than expected’ as further rises expected in 2024 REA Group Economic Research Director Cameron Kusher says the growth in house prices has been “way better than expected” as it was predicted last year’s price falls would continue. According to NAB forecasts: Sydney, Melbourne, Brisbane…  Read more

Business Update – 06 December 2023

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Jim Chalmers welcomes OECD prediction RBA has reached interest rate peak The treasurer, Jim Chalmers, has welcomed a projection by the OECD that the Reserve Bank has probably reached its interest rate peak but played down the prospect of the government posting a second successive budget surplus. $392 million Industry Growth…  Read more

Business Update – 15 November 2023

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Are you providing entertainment this holiday season? Before you hire a restaurant or book an event, make sure you work out if the benefits you provide your employees are considered entertainment related, and therefore subject to fringe benefits tax (FBT). Income outlook warning for Aussie households Australians will not…  Read more

Business Update – 30 August 2023

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia’s nervous watch for any great fall of China Economic troubles in China could hit Australian jobs and growth. Treasurer Jim Chalmers said the slump in China’s economy painted a worrying picture. Intergenerational report 2023: six key points for Australian businesses The latest Intergenerational Report has arrived, projecting what the…  Read more

Business Update – 9 August 2023

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Stoking the engine room of the Australian economy The nation’s fleet of small to medium-sized businesses boosting economic growth has been one constant amid the technological and demographic transformation of the Australian economy. Enabling them to be more successful is the focus of ANZ’s new Group Executive, Australia Commercial Clare…  Read more

Business Update – 28 June 2023

Xperion

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Small business skills and training boost? Small businesses with an aggregated annual turnover of less than $50 million will be allowed an additional 20% tax deduction for external training courses delivered to employees by registered training providers.  The boost applies to eligible expenditure incurred from 29 March 2022 until…  Read more