Running a small business is no small feat. Every purchase, every invoice, and every supplier relationship counts. But as your business grows, so does the complexity of managing procurement. This is where a purchase order (PO) system can help. Not sure if you need one? Let’s look at the benefits of using a purchase order system and help you decide if it’s the right fit for your business. What is…  Read more

Running a business comes with countless moving parts. From managing projects and keeping the team on the same page to ensuring profitability, it can feel overwhelming. That’s where a job management system comes in—a single tool that can help streamline your operations, reduce errors, and boost overall efficiency. But how do you know if a job management system is right for you? And if it is, how do you select…  Read more

Think about the last time you gave or received feedback. Did it inspire growth and improvement, or did it leave someone feeling deflated? Constructive feedback, when done right, is a powerful tool for driving success. But it’s a fine line – getting it wrong can do more harm than good. For business owners, managers, and team leaders, learning to give and receive constructive feedback effectively isn’t just a nice skill…  Read more

Think back to when you started your business. What drove you? Maybe it was the dream of freedom, the excitement of being your own boss, or the simple fact that you loved what you did. Fast forward to now—are you thriving and in control, or are you stuck juggling a million things, feeling like you’re working harder than ever with little to show for it? That’s the exact scenario Michael…  Read more

How to master employer obligations in 2025 Taxpayers who employ staff should remember the following important dates and obligations: Fringe benefits tax (‘FBT’) 31 March 2025 marks the end of the 2024/25 FBT year.  Employers should remember the following regarding their FBT tax time obligations.  They should identify if they have provided a fringe benefit.  If they have, they should determine the taxable value to work out if they have…  Read more

When you’re running a business, every day feels like a balancing act. Emails, meetings, planning strategies—it’s overwhelming. But what if the secret to long-term success wasn’t massive overhauls or inspiring “aha” moments? What if it was small, consistent changes that compound over time? That’s the premise of James Clear’s bestseller Atomic Habits, and it’s a game-changer for modern business owners. Here’s how some of the book’s most powerful lessons can…  Read more

In a crowded marketplace, standing out can be a real challenge. One of the most powerful tools at your disposal is the testimonial—a genuine account of your customers’ positive experiences with your business. These success stories not only build trust and credibility but also can significantly boost your sales and brand reputation. If you’re a small business owner looking to harness the power of testimonials, this guide is for you.…  Read more

Managing a small business can feel like balancing countless tasks at once. In the midst of it all, one key metric stands out  – Gross Profit Margin. But what is Gross Profit Margin, and why does it matter for small business owners? Let’s look at how to calculate it, why it matters, and how you can use it to unlock your business’s full potential. What is Gross Profit Margin? At…  Read more

For small business owners, figuring out the difference between annual leave and long service leave can feel like trying to crack a secret code. Rules, jargon… seriously, who made this stuff so complicated? Whether you’re trying to keep your business compliant or foster a happy, productive team, this guide will break it all down so you’ll know exactly how Australia’s leave entitlements work, how they accrue, and how best to manage them in your…  Read more

In the hustle and bustle of managing a small business, it’s easy to overlook one of the most powerful tools at your disposal—active listening. While it might sound simple, mastering the art of active listening can transform your workplace, enhance relationships, and significantly impact your business’s success. What is active listening? Active listening goes beyond merely hearing words; it involves fully understanding, interpreting, and responding to the conversation. Heather R.…  Read more

In business, your capacity to meet deadlines can significantly influence your reputation. It’s not just about delivering quality work—it’s about delivering it on time. Meeting deadlines not only builds trust with clients but also ensures your operations run like a well-oiled machine.  Let’s explore ten essential tips to help you master the art of timely project delivery. Make deadlines non-negotiable Treat deadlines as sacred commitments rather than mere suggestions. By…  Read more

We are currently witnessing a remarkable transformation driven by artificial intelligence (AI) and automation. While these advancements promise to enhance efficiency and speed, business owners must recognise the enduring importance of soft skills in their teams for long-term success and competitiveness. The World Economic Forum’s Future of Jobs Report highlights the disruption of skills we will see in the coming years, pinpointing critical competencies for future success: Analytical thinking Creative…  Read more

It’s amazing how some books stand the test of time. Stephen Covey’s The 7 Habits of Highly Effective People is one of those. Although it was first published over three decades ago, its lessons are still incredibly relevant for business owners. You might wonder – how do these habits fit into today’s landscape of changing trends, tight deadlines, and constant distractions? The short answer is, they’re timeless because they focus…  Read more